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Important information for passengers using Jet2.com at Manchester Airport

 

Manchester Airport have announced that as summer is almost upon us and the expected increase in passenger numbers and more airlines using the airport than ever before, they need to make necessary changes.

From April 11th some Jet2,com flights will now arrive and depart at Terminal 2, passengers going to and from Lanzarote, Malaga, Palma and Tenerife your flights will now operate from Terminal 2.

All other Jet2.com flights will operate out of Terminal 1 as planned.

If you need any support with the new changes you are asked to contact Jet2.com by clicking HERE

You can also ring the airline on 0808 1969615.

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Parking and further information is below:

 

  • Jet Parks

Customers booked into our Jet Parks car parks should continue as normal to the car park and board the bus for Terminal 2.

  • Meet and Greet

For customers who are booked on flights that depart out of Terminal 1 but will then arrive back into Terminal 2; please park your car in Terminal 1 Meet and Greet as planned.  It will be dropped off for you at Terminal 2 Meet and Greet for your inbound flight.

For affected customers booked into Meet and Greet on April 11th onwards, your booking will be switched to Terminal 2 and our Customer Services team will be in touch with a new confirmation.

  • Short stay/Multi-Storey/Long Stay Parking

For customers who have booked short stay/multi-storey/long stay for Terminal 1, the airport will offer a free upgrade to an alternative product at Terminal 2.

  • Lounge booking information

If your flight has been switched to Terminal 2 please contact our Customer Services team to who will look to amend your booking. They can be reached on 0808 1969615.  Please be aware there are capacity constraints in the T2 Escape Lounge.

For passengers who made their lounge booking through a third party please call the appropriate number to amend to your booking.

For those booked into the Aspire lounge; please contact them to amend your booking on 0161 694 7220.

  • Fast Track booking information

If your flight has been switched to Terminal 2 please contact the Customer Services team to who will look to amend your booking. They can be reached on 0808 1969615.

All affected Jet2 customers will be offered Fast Track in T2 terminal, when having a valid booking for T1 Fast Track. This relates to both Security Fast Track and Passport Control Fast Track.

  • Where in Terminal 2 will I check-in?

Jet2.com check-in will be located at the right-hand side of Terminal 2 for flights to Lanzarote, Malaga, Palma and Tenerife.

  • What happens if I’ve booked PRM assistance?

For customers that have booked special assistance on one of the affected flights, please head to Terminal 2 and to the special assistance reception point.  The OCS staff will have your details and will be on hand to assist you through the terminal.

Staff will be on hand on the ground if anyone needs any help or support.

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