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Long-distance train operator CrossCountry will run a full train service today (24 August) after a power outage affecting its control centre resulted in major disruption across the network yesterday.

A CrossCountry spokesperson said: “Our key priority is now to restore as close to a normal service as possible for our customers on Monday.

“With most facilities now reinstated, we are planning to operate a very limited number of services from around 18:00 this evening, primarily on routes towards Leicester and Derby.

“Planning is underway to support a full train service on Monday and we are working closely with National Grid and industry partners as recovery efforts continue.

“We would like to thank our customers for their patience and understanding during today’s disruption.”

Customers are strongly advised to check their journey before travelling. Ticket acceptance remains in place with other train operators across the CrossCountry network.

Customers delayed by 30 minutes or more may be entitled to Delay Repay compensation, while those who choose not to travel can claim a refund from their original point of purchase.

The latest updates are available at: www.crosscountrytrains.co.uk/travel-information

Customers should also check before travelling at: www.nationalrail.co.uk


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